Alliance Credit Union · Contact Us

Get in touch.

Whether you have a question, need support, or want to explore what's possible with Alliance Credit Union — our team is here and ready to help.

Call us now Email us

24/7Support Available

< 2mAverage Response

2M+Members Helped

Ways to reach us

Pick the option that works best for you — call, email, or visit our branch in Fenton, Missouri.

Call Us

Speak to a real person. Available Monday to Friday 8am–8pm; weekends 9am–5pm.

(314) 893-1171 Call now

Email Us

Send us a message and we'll get back to you within 24 hours on business days.

admin@alliancecuapp.com Send email

Visit Us

Pop into our branch to speak with an advisor in person.

1280 S Hwy Dr,
Fenton, MO 63026 Get directions

Find our branch

We're located in Fenton, Missouri. Stop by — our doors are open and our team is ready to help.

Branch details

Everything you need to know about visiting our Fenton branch.

Head Office

Alliance Credit Union — Fenton, MO

1280 S Hwy Dr,
Fenton, MO 63026,
United States

Phone: (314) 893-1171

Email: admin@alliancecuapp.com

Branch hours:
Monday – Friday: 8:00am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: Closed

Call ahead to book an appointment with one of our advisors — we'll make sure someone is available to help.

Call us Get directions

Support you can count on

Whether you prefer a phone call, an email, or a visit to our branch — our team is ready to help you with anything you need.

Real people, always — No automated runaround
Fast response — Average reply within 2 minutes on chat
Expert team — Trained specialists in every area
24/7 support — Available whenever you need us
Always free — No charge for any support interaction

Call (314) 893-1171

Frequently asked questions

Common questions about getting in touch with us.

How quickly will you respond to my message?

We aim to reply to all messages within 24 hours on business days. Live chat is available 24/7 for urgent matters, and our phone lines are open Monday to Friday 8am–8pm and weekends 9am–5pm.

Can I visit your branch without an appointment?

Yes, you're welcome to pop into our Fenton branch during opening hours. If you need to speak with a specific advisor, we recommend booking an appointment in advance to make sure someone is available.

Is live chat available outside office hours?

Yes. Our live chat is available 24/7 for urgent matters, including lost cards, suspicious transactions, and security concerns. For non-urgent enquiries, send us a message and we'll reply the next business day.

What should I do if I've lost my card?

Freeze your card instantly through the Alliance Credit Union app, or call our 24/7 emergency line on (314) 893-1171. We'll cancel the card and send a replacement within 3–5 business days.

Do you offer support in other languages?

Yes. We offer multilingual support in English, French, Spanish, and German. Let us know your preferred language when you get in touch and we'll connect you with the right team member.

Can I book a call back with a specific advisor?

Absolutely. When you email us at admin@alliancecuapp.com or call (314) 893-1171, mention the advisor's name and a convenient time, and we'll arrange a call back at a time that works for you.

Where exactly is your branch located?

Our branch is located at 1280 S Hwy Dr, Fenton, MO 63026, United States. There's parking available on-site, and we're easy to reach from the surrounding area. Use the "Get directions" button to open Google Maps.

Accounts Banking Loans Insurance Investing Digital Status About Help Contact

Ready to start with Alliance Credit Union?

Open your account in minutes, or get in touch and let's talk about what's possible.

Open account Call us